Updated by user Dec 29, 2014
No. the issue has not been resolved, since the DVLA earn revenue from the likes of SCAMRider, so they stopped further correspondence.
I have since learned of many others having encountered the same experience. Remember, among the instructors many boasts he stressed that `he' was the `go to' guy for the DVLA.
Original review Nov 29, 2014
"With the intention of buying a scooter and having had no experience of riding a motorcycle or scooter, I booked a CBT test. There were 2 other learners. However, they were experienced motorcyclists. One was doing an advanced course. Due to their experience and that they were on motorcycles, I obviously felt intimidated and nervous, as I'm sure most people would. However, CamRider obviously did not take this into account, indicating a clear attempt at fraud. In addition to this, the instructor spent most of the morning on his ego and talking incessantly about himself. Whatever our vocations were, he had to have done better. He also boasted that he was the "Go to" guy for the DSA, implying that he or CamRider had a great deal of influence with the DSA, which became apparent later in my attempts to get justice. Since I was immediately under pressure as a novice, my self-confidence was shattered from the start, as anyone would expect. Surely, any right thinking person or regulating authority would see that this was an unprofessional and irregular practice. As a result, the instructor dismissed me from the course, telling me that he didn't have time, as he had to get the other other 2 lads out onto the road. I anticipated this dismissal and expressed it to one of the other learners, who was supportive of my position and described the instructors behavior as `in-the-face'. After researching other motorcycle training providers, I learned from them that it is unlawful for an instructor to take more than 2 learners on a CBT test, which would explain that there was never any intention of taking a third onto the test to begin with, leaving the only plausible intention being to extort money. I should stress at this point that they all had similar codes of practice and training methods, apart from CamRider. Two had expressed negative feedback on CamRider's ethics. Upon my return home, I phoned the Camrider contact who had taken my initial booking and complained about the conduct of their instructor. After consulting with his colleague he then returned to me and attempted to extort a further £57, after I had already paid £115 for a full day. After making further inquiries, I was advised to take the matter further. It became apparent that among most providers, it was standard practice to include in their package for the initial fee "to provide continual training until you reach the required safe standard and are ready for the road". I sent an email to CamRider, describing my experience. One of their CEO's emailed me to say that he would be investigating the complaint, which included contacting the other 2 learners, which either they clearly did not do OR one of them provided negative feedback on CamRider. Throughout the investigation, I stressed to the CEO that the conduct of the instructor was a separate issue, and that the more important matter was the fact that I was not placed on an equal playing field in order to complete the course successfully. On each occasion that I attempted to remind the CamRider CEO of this, he ignored it. In his final conclusion, he included an alleged review from the advanced learner, yet provided none from the other, which led me to further suspect the integrity and honesty of all the positive reviews contained on the CamRider website. I feel their response was heavily biased and was not independently investigated. The CamRider so-called investigator ignored and consistently refused to take into account the important issues raised, as I attempted on several occasions throughout the investigating procedure to remind him about. It was the same experience with the DSA. CamRider sent me an email attachment, with the outcome of the investigation, mostly comprising of suspicious positive reviews of the company, including one allegedly from one of the advanced learner on the same course. Upon further independent investigation, I have learned that others have encountered similar experiences with CamRider. However, It would seem that their ego-maniacal, arrogant, bigoted instructor may have been right about one thing, and that is the cozy relationship with the DSA, which clearly wreaks of corruption. Both CamRider and the DSA have refused to acknowledge any further correspondence since. I would strongly advise anyone thinking of doing their CBT test with CamRider to avoid at all costs.
You are ridiculous and have no business riding a scooter. Your confidence is much too fragile and your ideas of "right thinking" much too rigid.
The fact that you remain Anonymous speaks for itself.
are you from cam rider by any chance ?? having read this will not be booking with cam rider.
The response probably is from someone at CAMRider, since they have invented positive reviews and blocked all negative feedback.